ijjcom Privacy Policy

ijjcom is an online gaming platform accessible at ijjcom.com, providing Pakistani players with cricket betting, live casino games, premium slots, blackjack, Monster Hi-Lo, and a full suite of PKR-denominated gaming services. ijjcom operates under an international gaming licence and is fully committed to the responsible handling of all personal data entrusted to us by our players.

For the purposes of this Privacy Policy, ijjcom — its operating entity, affiliated personnel, and authorised service providers — acts as the data controller in respect of all personal information collected from registered players and platform visitors. This Privacy Policy applies in full to all users accessing ijjcom from Pakistan, regardless of the device or browser used.

Any questions, requests, or concerns relating to this Privacy Policy should be directed to our Data Protection contact at: [email protected]

ijjcom collects personal data in two primary categories: information you provide directly to us during registration and account operation, and technical data collected automatically when you interact with the platform. The following table outlines the specific categories of personal data we hold.

ijjcom collects personal data through several clearly defined channels. Understanding these collection methods helps you make informed decisions about the information you share with us.

• When you register a new ijjcom account and complete the registration form, including your name, date of birth, email address, and phone number.
• When you submit identity verification documents (CNIC, passport) as part of the KYC process required under our international gaming licence obligations.
• When you add or update a payment method — including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, or USDT TRC20 — in the Cashier section of your account.
• When you contact the ijjcom support team via email or live chat, the contents of those communications are retained for quality assurance and dispute resolution purposes.
• When you voluntarily update your account profile, change preferences, or activate responsible gaming tools such as deposit limits or self-exclusion.

• Technical data including IP address, device identifiers, browser type and version, and session timestamps are collected automatically each time you access the ijjcom platform, whether or not you are logged in.
• Usage and gameplay data — including which games you play, wager sizes, session durations, and platform navigation patterns — are recorded automatically as part of normal platform operation and for responsible gaming monitoring purposes.
• Cookies and similar tracking technologies collect limited session management and fraud prevention data as detailed in the Cookies section of this policy.

• Identity verification agencies used for CNIC and document verification during KYC checks may provide confirmation data to ijjcom.
• Payment processing partners may share transaction confirmation data with ijjcom to reconcile deposits and withdrawals in your account.
• Fraud prevention and anti-money laundering screening services may share risk scoring data with ijjcom as part of compliance checks conducted on new accounts and high-value transactions.

Every piece of personal data collected by ijjcom is used for a specific, legitimate purpose. We do not process your data for any purpose beyond those listed below without first obtaining your explicit consent or establishing a new legal basis.

• Account Management: To create, maintain, and operate your ijjcom player account, including processing deposits, withdrawals, and bonus allocations in PKR.
• Identity Verification (KYC): To verify that you are who you claim to be, that you meet the 21+ age requirement, and that your account complies with anti-money laundering obligations under our international gaming licence.
• Transaction Processing: To process and reconcile all financial transactions through your preferred Pakistani payment method, including JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20.
• Fraud Prevention & Security: To detect, investigate, and prevent fraudulent activity, account takeovers, money laundering, and other forms of abuse on the ijjcom platform.
• Responsible Gaming: To monitor gameplay patterns for signs of problem gambling behaviour and to administer player-requested responsible gaming tools including deposit limits, cooling-off periods, and self-exclusion.
• Customer Support: To respond to your queries, resolve disputes, and manage your communications with the ijjcom support team.
• Legal & Regulatory Compliance: To fulfil obligations imposed by our international gaming licence, anti-money laundering regulations, and any applicable law that requires the retention or disclosure of player data.
• Platform Improvement: To analyse aggregated, anonymised usage data for the purpose of improving platform performance, game offerings, and the overall player experience for our Pakistani user base.
• Direct Communications: To send you account-related notifications such as deposit confirmations, withdrawal updates, security alerts, and where you have opted in, promotional messages about relevant ijjcom offers.

ijjcom processes personal data only where a valid legal basis exists to do so. The legal bases upon which ijjcom relies are as follows:

• Contractual Necessity: Processing your identity data, contact data, financial data, and account data is necessary to perform the contract between you and ijjcom — that is, to operate your gaming account and deliver the services you have signed up for.
• Legal Obligation: Processing for KYC verification, anti-money laundering checks, and regulatory reporting is required to comply with the obligations imposed on ijjcom under its international gaming licence and applicable financial crime prevention regulations.
• Legitimate Interests: Processing for fraud prevention, platform security, responsible gaming monitoring, and anonymised analytics is carried out on the basis of ijjcom's legitimate interests in operating a secure, fair, and compliant gaming platform. These interests have been assessed as not overriding your fundamental privacy rights.
• Consent: Where ijjcom sends you optional promotional communications or processes data for purposes beyond the above categories, we will first obtain your explicit consent. You may withdraw consent at any time by contacting [email protected] or updating your communication preferences within your account settings.

ijjcom does not sell, rent, or trade your personal data. We share personal data with third parties only where strictly necessary and only under controlled, contractually governed conditions. The following categories of recipients may receive limited personal data from ijjcom:

• Payment Processors: JazzCash, EasyPaisa, HBL, UBL, Meezan Bank, SadaPay, and USDT TRC20 processing partners receive the minimum transaction data required to execute deposits and withdrawals on your behalf.
• Identity Verification Providers: Third-party KYC and document verification services receive identity data (name, CNIC, date of birth) solely for the purpose of confirming your identity and age in line with our licensing obligations.
• Fraud & AML Screening Services: Risk and compliance screening providers receive limited identity and transaction data to perform anti-money laundering and fraud risk assessments as required by our regulatory framework.
• Game Content Providers: Game providers whose titles appear on the ijjcom platform may receive anonymised session and gameplay data for technical and fair-play audit purposes. These providers do not receive personally identifiable information.
• Regulatory & Law Enforcement Authorities: ijjcom will disclose personal data to relevant regulatory bodies, licensing authorities, or law enforcement agencies where legally required to do so, or where we are under a lawful obligation to report suspected financial crime or other illegal activity.
• Professional Advisors: Legal, accounting, and audit firms engaged by ijjcom may have access to limited personal data in the course of providing professional services, subject to strict confidentiality obligations.

ijjcom retains personal data for only as long as is necessary to fulfil the purpose for which it was collected, or as required by applicable law and regulatory obligation. The following retention periods apply to the main categories of player data:

Upon expiry of the applicable retention period, personal data is securely deleted or irreversibly anonymised. Anonymised data — which cannot be traced back to any individual — may be retained indefinitely for statistical and platform improvement purposes.

The ijjcom platform uses cookies — small text files stored on your device — and similar technologies to ensure the platform functions correctly and securely. ijjcom's cookie usage is strictly limited to the categories described below. We do not use advertising cookies, cross-site tracking pixels, or behavioural profiling technologies of any kind.

• Strictly Necessary Cookies: These cookies are essential for the ijjcom platform to function. They manage your login session, maintain your account authentication state, and prevent session hijacking. These cookies cannot be disabled without breaking core platform functionality.
• Performance & Analytics Cookies: ijjcom uses anonymised performance cookies to measure page load times, identify technical errors, and assess which platform features are most commonly used by Pakistani players. These cookies collect no personally identifiable information.
• Fraud Prevention Cookies: Certain cookies are used by ijjcom's fraud detection systems to identify unusual login patterns, detect bot activity, and flag suspicious account behaviour for review. These are security-critical and cannot be opted out of.
• Preference Cookies: These cookies remember your platform preferences such as language setting and display options, so you do not need to reset them on each visit.

Most browsers allow you to manage or delete cookies through your browser settings. Please note that disabling strictly necessary cookies will impair your ability to log in and use your ijjcom account. For guidance on managing cookies in your specific browser, refer to your browser's official help documentation.

ijjcom takes the security of your personal data seriously and has implemented a comprehensive set of technical and organisational security measures designed to protect your information against unauthorised access, accidental loss, destruction, or disclosure.

• Encryption in Transit: All communications between your device and ijjcom servers are encrypted using TLS 1.2 or higher with 256-bit AES encryption. This applies to all account activity including logins, deposits, withdrawals, and support interactions.
• Encryption at Rest: Sensitive data fields including password hashes, CNIC numbers, and financial account references are encrypted at rest in ijjcom's databases using industry-standard encryption protocols.
• Access Controls: Internal access to player data is restricted on a strict need-to-know basis. All staff access events are logged and subject to regular audit. Privileged access requires multi-factor authentication.
• Intrusion Detection: ijjcom operates continuous network monitoring and intrusion detection systems to identify and respond to potential security incidents in real time.
• Regular Security Testing: The ijjcom platform undergoes periodic security assessments including vulnerability scanning and penetration testing conducted by qualified security professionals.
• Incident Response: In the event of a data breach that poses a risk to player rights, ijjcom has a documented incident response procedure. Affected players will be notified without undue delay in accordance with applicable regulatory requirements.

As an ijjcom player, you hold the following rights in relation to your personal data. These rights may be exercised at any time by submitting a written request to [email protected]. ijjcom will respond to all data rights requests within 30 days of receipt.

• Right of Access: You have the right to request a copy of all personal data that ijjcom holds about you. This includes your registration data, KYC records, transaction history, and support communications.
• Right to Rectification: If any personal data held by ijjcom is inaccurate or incomplete, you have the right to request that it be corrected or updated. For certain data types such as your registered name, supporting documentation may be required.
• Right to Erasure: You may request that ijjcom delete your personal data where it is no longer necessary for the purposes for which it was collected, where you withdraw consent, or where there is no overriding legal basis for continued processing. This right is subject to retention obligations imposed by our gaming licence and AML regulations.
• Right to Restriction: You may request that ijjcom restrict the processing of your personal data in certain circumstances — for example, while a rectification request is under review.
• Right to Data Portability: You have the right to receive a copy of personal data you have provided to ijjcom in a structured, machine-readable format, and to request that it be transmitted to another data controller where technically feasible.
• Right to Object: You may object to the processing of your personal data for direct marketing purposes at any time. You may also object to processing carried out on the basis of legitimate interests, subject to ijjcom demonstrating compelling grounds that override your interests.
• Right to Withdraw Consent: Where ijjcom processes your data on the basis of consent, you may withdraw that consent at any time without affecting the lawfulness of processing carried out prior to withdrawal.

The ijjcom platform is strictly intended for adults aged 21 years and above. ijjcom does not knowingly collect personal data from individuals under the age of 21. Registration on the platform requires confirmation that the applicant meets this age threshold, and KYC verification includes date-of-birth confirmation against government-issued identity documents.

Parents and guardians are encouraged to use device-level parental controls and to engage in open conversations with young people about the risks of online gambling. ijjcom supports all initiatives that promote responsible and age-appropriate online behaviour in Pakistan.

As an internationally licenced gaming platform, ijjcom may transfer personal data to servers and service providers located outside Pakistan. This may include hosting infrastructure, KYC verification providers, and fraud screening services operating in jurisdictions where ijjcom's international partners are based.

Where personal data is transferred internationally, ijjcom ensures that appropriate safeguards are in place to protect your data to a standard equivalent to the prot ections described in this Privacy Policy. These safeguards include contractual data protection clauses, data processing agreements with all recipient parties, and — where applicable — transfers to jurisdictions recognised as providing adequate levels of data protection.

By registering an account and using the ijjcom platform, you acknowledge that your personal data may be processed outside Pakistan. If you have concerns about international data transfers relating to your account, you may contact us at [email protected] for further information about the specific safeguards applicable to your data.

The ijjcom platform may, from time to time, contain references or navigational links to third-party content such as game provider information pages or regulatory body websites. These external sites are not operated or controlled by ijjcom, and this Privacy Policy does not extend to any third-party website or service.

ijjcom accepts no responsibility for the privacy practices, data collection methods, or content of any third-party website. We strongly encourage all Pakistani players to review the privacy policy of any external site before submitting personal information to it. If you access a third-party site via a link encountered on ijjcom, you do so entirely at your own risk.

ijjcom reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, platform functionality, regulatory obligations, or applicable law. When material changes are made to this policy, we will notify registered players via the email address associated with their ijjcom account and update the "Last Updated" date at the top of this document.

Where changes are minor or administrative in nature — for example, correcting a typographical error or clarifying existing language without altering the substance of the policy — we may update the document without sending a direct notification, but the revised date will always reflect the most recent amendment.

Your continued use of the ijjcom platform following publication of any amendment to this Privacy Policy constitutes your acknowledgement of the updated terms. If you do not agree with the revised policy, you should cease using the platform and may request account closure by contacting our support team. We recommend bookmarking this page and reviewing it periodically to stay informed of how ijjcom protects your personal data.

If you have any questions, concerns, or requests relating to this Privacy Policy or the way ijjcom handles your personal data, our support team is ready to assist. All privacy-related communications are handled in English and receive a response within 24 business hours.

You may contact the ijjcom Data Protection team at: [email protected]

When writing to us about a data privacy matter, please include your registered account username and a clear description of your query or request. For data rights requests such as access, rectification, or erasure, please use the subject line "Data Rights Request" and attach any supporting documents that may help us verify your identity and locate your records.